Choosing an Electronic Health Record (EHR) system is arguably the most important decision for your practice. Whether you’re just starting as a new practice or looking for a new system to replace one that no longer fits your needs, these are some important considerations to think about when finding the right one.
Usability
One of the most important considerations is usability. The interface should be intuitive and easy to work with. If a system is too complicated it can lead to decreased productivity. A good EHR will streamline workflows rather than adding complexity.
Interoperability
Interoperability is an important word in Healthcare IT. It is essential for any EHR you use to be able to exchange data with other systems easily, to provide the best care for patients.
Customization
Every practice has different needs, and it’s important that an EHR system is fully customizable to the needs of the practice. Make sure you review possible EHRs for customization options.
Integration with Existing Systems
You may already have other systems in place, like Practice Management or Billing software. Make sure the EHR you are considering integrates seamlessly with whatever systems you already have in place. Or, you may choose an EHR that encompasses all of these categories, such as CGM APRIMA.
Security and Compliance
Security and compliance are both top considerations for your practice. You must consider these factors when choosing an EHR. It should comply with the most up to date regulatory requirements, such as HIPAA. Additionally, keeping the EHR software up to date will ensure you always have the highest security.
Training and Support
Consider what kind of training and support your EHR vendor provides. Are they available during business hours? Outside of business hours? Do they provide training? What does support look like? Do they provide any online tutorials to help outside of formal training? Do they have a blog and a strong social media presence, allowing them to address any issues that may be facing other clients? Take these all into consideration. Research the vendor of the EHR software, and check that they are a reliable company. Look for customer reviews, testimonials and case studies to assess reliability, customer satisfaction, and support.
Cost and Return on Investment (ROI)
While it is important to think about the total cost of owning the software, don’t forget to include the costs switching to the new software may save you, either in the short or long run. Consider increased efficiency, improved patient outcomes, and reduced administration burdens.
Choosing an EHR is a big decision for your practice. Make sure you take into consideration all of the above to make sure you end up with an EHR System that fits your needs.
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